We prioritize attendee safety with 24/7 security personnel, CCTV coverage, medical teams on standby, and clear emergency protocols. Separate family zones and women-only areas are available. All venues comply with local safety regulations.

Yes! Groups of 10+ get special discounts. For 10-25 people, enjoy 15% off; for 26-50 people, get 20% off. Groups of 50+ people qualify for customized packages. Contact our team at hello@passly.com for group bookings.

We offer full refunds if cancellations are made at least 7 days before the event. For cancellations within 7 days, 50% refund is applicable. No refunds are provided for no-shows. Transfers to other dates are always welcome.